The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to www.escapefour.com
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to EscapefouR, accessible from www.escapefour.com
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at www.escapefour.com. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
1. Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
2. Shipment rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Delivery estimates for Your Orders is depending to the courier service provider. Delivery delays can occasionally occur. Please refer to the courier service provider website from time to time.
3. Shipment addresses
www.escapefour.com ships to addresses within Malaysia only. We don’t ship to international addresses at the moment.
4. Shipment confirmation & order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Damages
www.escapefour.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the courier service provider for further arrangements. If You plan to file a claim, please save all packaging materials and damaged goods before a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
By visiting Contact Us page on our website or by sending us an email to service@escapefour.com.
